Effective date: April 1, 2023

Last updated on: December 22, 2023

1. GENERAL
2. This Website with the URL of www.opimeds.com (“Website/Site”) is operated by M/s AVYUKTA CREST (“We/Our/Us”). We are committed to protecting and respecting your privacy. We collect your personal information and process your data per the IT Act,2000 (21 of 2000) and other national and state laws that relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your data.
3. We collect your personal information to provide and continually improve our products and services.
4. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
5. All partner firms and any third party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access, or process sensitive personal information held by Us without having first entered into a confidentiality agreement.
6. HOW WE COLLECT THE INFORMATION
   
   a. From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.
   
   b. Through business interaction: We may collect information through business interaction with you or your employees.
   
   c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
   
   I. Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
   
   II. Information about your interactions with the products and services offered by our subsidiaries.
7. INFORMATION WE COLLECT
   
   a. We collect information primarily to provide better services to all of our customers.
   
   b. When you visit our Site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use Our products or services.
   
   c. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.
   
   d. The full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time); cookie number; products and/or content you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs).
   
   e. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
   
   f. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions, or provide us with your details at networking events, we may use your data for our legitimate interests to provide you with details about our goods, services, business updates, and events.
   
   4. HOW WE USEINFORMATION
   
   a. We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.
   
   b. We use the information collected through this website as described in this policy and we may use your information to:
   
   I. Improve our services, Site, and how we operate our businesses;
   
   II. Understand and enhance your experience using our Site, products, and services; 

Ill. Personalize our products or services and make recommendations;

IV. Provide and deliver the products and services you request;

V. Process, manage, complete, and account for transactions;

VI. Provide customer support and respond to your requests, comments, and inquiries;

VII. Create and manage the online accounts you manage on our Website;

VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;

IX. Communicate with you about promotions, upcoming events, and news about products and services;

X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for verification of identity or prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offenses;

XI. Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

5. DATA TRANSFER

a. Information about our users is an important part of our business and we take due care to protect the same.

b. We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.

c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, and providing search results and links (including paid listings and links). processing payments, transmitting content, scoring credit risk, and providing customer service.

d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information under this Privacy Policy and as permitted by applicable data protection laws.

e. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights, property, or safety of Us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

6. DATA SECURITY

a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.

b. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UIDs, and login credentials to be transmitted securely.

c. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes.

d. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.

e. We take reasonable steps to help protect your personal information to prevent loss, misuse, unauthorized access, disclosure alteration, and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.

f. It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.

g. The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical, and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.

h. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.

7. LINKS TO THIRD-PARTY SITES/APPS

Our Site may, from time to time, contain links to and from other websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

8. SOCIAL NETWORK PLUGINS

This Website incorporates plugins and/or buttons for social networks, to allow easy sharing on your favorite social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set if you make voluntary use of the plugin. The collection and use of information obtained through the plugin are governed by the respective privacy policies of the social networks.

9. SHARING OF PERSONAL INFORMATION

a. We do not share your data with third parties without your prior consent other than:

I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act,2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;

II. To comply with laws or to respond to lawful requests and legal processes;

Ill. To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies, and terms of use;

IV. In an emergency, including to protect the personal safety of any person;

V. For a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).

10. CHILDREN

If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use Our Website with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to noncompliance with this section.

11. CHANGES TO THIS POLICY

We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated’ date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

12. NEWSLETTER

a. Following your subscription to the newsletter, your email address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process:(1 am accepting to receive newsletters from this website), you may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe by clicking on the unsubscribe option given in the email footer.

If you have any concerns about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.


Contact Details:

Name: Mr Rakshit Goyal
Mobile No. +91-6284442319
Email: [email protected]